Our Care Team
AmandaRegistered Veterinary Technician
AnnieRegistered Veterinary Technician
PhaedraCustomer Service Representative
LisCustomer Service Representative
I have always cared about the well being of all animals, so I love the line of work I am in. It all started when I was young as my parents always allowed me to have many different animals at home. I started off in the animal care field as a co-op student at a clinic in Toronto. I was hired by the clinic as a full time employee and worked there for 10 years until I started a family. I started working evenings and weekends at the Veterinary Emergency Clinic. This is where I first met Dr. Spence. I heard Erin had opened a clinic in Etobicoke and contacted her. The rest is history! I was born in Toronto and have lived in Etobicoke my whole life. I am still an Etobicoke resident, my family and I have been in the same home for over 15 years. I currently have a dog named Cookie – a malti-poo who comes to work with me. Believe it or not she is allergic to cats! I also have a cockatiel named Alfalfa that likes to torment Cookie at home In my spare time I volunteer at my children’s school as vice-chair of the parents committee. I also offer services for pet sitting and fostering unwanted pets, helping to find them forever homes. I think it is important to foster unwanted pets to make sure they know that there are good people out there who love them.
Registered Veterinary Technician
I joined the IVAH team in September of 2014 and am so glad to have joined such a wonderful team. I love coming to work everyday and seeing every client’s 4-legged family members. You’ll find me assisting in the appointments, helping during surgeries or providing care for our patients in our treatment room. I’ve always had a desire to be around animals, and spent much of my childhood at my grandparent’s family farm. I’ve had numerous pets over the years, and currently I have an adorable dog named Rudy, as well as a special-needs cat named Sophie that I adopted from IVAH in 2015. I attended Seneca College and graduated as a Registered Veterinary Technician in the spring of 2014. I’ve also obtained a degree in Environmental Science from York University, which has led to a special interest in wildlife care and conservation. I love to travel and future goals of mine include going abroad to volunteer working with native wildlife around the world.
Registered Veterinary Technician
I joined the IVAH team in October of 2016. I am forever grateful for the opportunity to join such an amazing team. Growing up I never had any pets other than fish. Through friends who had cats and dogs I decide on a career working with animals. I wanted to help pets, as well as their owners. I graduated from the Veterinary Technician program at Seneca College and obtained my RVT status in 2016. You’ll find me assisting in appointments, providing care for our patients in our treatment room and monitoring patients during surgery. I was born in Toronto and have lived in The Junction all my life. I currently have a cat named Juno. In my spare time I love to play video games, explore the city with my friends and build computers. Art has also always been a hobby of mine, whether it be doodling, sketching or painting.
Customer Service Representative
Phaedra joined our practice in November 2013. She comes to us with over 16 years experience in the veterinary industry and is a very talented individual that helps run our front office. She has multiple pets of her own, including 3 dogs and 3 cats. She is very compassionate about the health and well being of all our patients. She looks forward to meeting you and providing you with outstanding customer service.
Customer Service Representative
I joined IVAH in January of 2019. I am a full-time Client Service Representative and look forward to meeting you and your pet at the front desk. I am very thankful to be a part of the IVAH family where I can enthusiastically share my compassion and love for animals! I have over 20 years of work experience in the veterinary field. I grew up in Toronto, and from a young age I had many pets and knew I wanted to work in the veterinary field. Over the years I have rescued a number of pets from abusive situations. My family does not have any pets of my their own at the moment. Blue, our clinic cat, has worked his way into my heart and I have him to keep me content. Outside of work I enjoy cooking and baking for my boys. I stay active by traveling and playing sports with my son.
I joined the IVAH team in October 2016 soon after completing the Veterinary Assistant Certification Program in Kingston, Ontario. That was the final twist of a long and eclectic working history. I am from Spain. I completed my degree in Psychology in Barcelona, which allowed me to discover my passion for research in the animal behaviour field. Life, however took me to play roles as diverse as quality control supervisor in the animation film industry in Mainland China, writer for children animation series in Hong Kong, peer counselor for survivors of domestic violence in Toronto, and consultant in the International Trade industry between Asia and South America. Having the opportunity of working with animals again, I feel I have come back to the field where I belong. I am delighted to be able to work with such an incredible team and I look forward to meeting you and your four-legged friends! In my spare time, I walk dogs at a local shelter. I also love spending time with friends over a coffee, or unwinding at home with my husband Jose and my cat “Teo”.
I joined the IVAH Careteam in August 2018. My lifelong dream has been to care for animals It is such an honour to be doing exactly that. I have always felt very close to all types of animals and this is something that I believe my parents instilled in me. They showed me that all of the Earth's creatures deserve our love and respect and I am very grateful for that as those ideals have shaped who I am. I grew up in the small town of Port Perry with my family and our dog a walker hound, named Lola. Lola was the first dog that I had from a puppy and she is still my best friend. When I finished high school, I moved to Toronto to attend Humber College and I have been in the city ever since. Currently, I live in Forest Hill with my partner, Max, and our 3 cats, Shark, Big and Leo. Shark came from Toronto Animal Services almost 5 years ago and we adopted Big and Leo from Toronto Cat Rescue. I also teach Yoga classes across Toronto and I volunteer at Toronto Cat Rescue at least once a week. When I have space in my home, I will take in foster cat or two.
Jenny's bio is coming.
Hi, my name is Blue! I am a unique kind of breed called a Scottish Fold, but I was born with one of the genetic defects in the breed that causes my legs to be malformed. But it doesn’t slow me down, I still run around and chase any bug that I find. I am not a very good hunter though! I am too gentle to actually do any harm to them. You will find me usually sleeping on the front desk, or wrestling with my pal Cheeto. I love being a hospital ambassador, and have been known to be a great therapy cat for senior citizens. And sometimes on weekends I get to go home with staff members as I love to visit with people.
Hi my name is Cheeto! When I was 4 weeks old a kind man found me under the hood of his car. He brought me to IVAH where he knew they would take good care of me. The IVAH Careteam nurtured and cared for me as a young kitten. They even took me home on weekends so I wouldn’t be left alone. I take my job as a Client Service Greeter very seriously. In my spare time I like to cause havoc with my buddy Bobby and one of these days I will catch that pesky laser beam! My favourite place to be is lying on the front desk saying hello to everyone.