Our Care Team


Andria

Andria

Hospital Manager

I have always cared about the wellbeing of all animals, so I love the line of work I am in. It all started when I was young as my parents always allowed me to have many different animals at home.

I started as a high school co-op student at the age of 16 and have 30 plus years of experience in the industry including a veterinary emergency clinic for 11 years. This is where I first met Dr. Spence. I then heard that she had opened a new clinic in Etobicoke and contacted her. The rest is history! I officially joined IVAH in March of 2011. Now you can find me supervising the day-to-day behind the scenes activities at the hospital, But of course I sneak my way to the treatment area to cuddle as many furry friends as I can!

I currently have three dogs–Daphne, Mia, and Zoey. I also have a 20 year old cockatiel named Alfalfa who loves to torment the dogs!

In my spare time I love to cook, garden, and spend time with my husband and two adult children. I am also known to have a habit of fostering pets in need, helping to find them forever homes. I think it is important to show them love and make sure they know that there are good people out there who will love and care for them.

Amanda

Amanda

Registered Veterinary Technician

I joined the IVAH team in September of 2014 and am so glad to have joined such a wonderful team. I love coming to work everyday and seeing every client’s 4-legged family members. You’ll find me assisting in the appointments, helping during surgeries or providing care for our patients in our treatment room.

I’ve always had a desire to be around animals, and spent much of my childhood at my grandparent’s family farm. I’ve had numerous pets over the years, and currently I have a one-eyed cat named Galileo. The adorable dog in my photo is my family dog Rudy. I also take home our clinic cat Blue over the weekends.

I attended Seneca College and graduated as a Registered Veterinary Technician in the spring of 2014. I’ve also obtained a degree in Environmental Science from York University, which has led to a special interest in wildlife care and conservation.

I love to travel and future goals of mine include going abroad to volunteer working with native wildlife around the world.

Annie

Annie

Registered Veterinary Technician

I joined the IVAH team in October of 2016. I am forever grateful for the opportunity to join such an amazing team. Growing up I never had any pets other than fish. Through friends who had cats and dogs I decide on a career working with animals. I wanted to help pets, as well as their owners.

I graduated from the Veterinary Technician program at Seneca College and obtained my RVT status in 2016. You’ll find me assisting in appointments, providing care for our patients in our treatment room and monitoring patients during surgery.

I was born in Toronto and have lived in The Junction all my life. I currently have a cat named Juno. In my spare time I love to play video games, explore the city with my friends and build computers. Art has also always been a hobby of mine, whether it be doodling, sketching or painting.

Morgan

Morgan

Registered Veterinary Technician

I joined the IVAH Care Team in March of 2020… and then the world sort of shut down for a bit so my introduction into the IVAH family wasn’t the most traditional but I couldn’t have picked a better team to be a part of during such odd times!

My animal loving journey began pretty early in life. One of my dad’s favourite stories from my childhood is the time he took me to a petting zoo and took his eye off me for a second only to find me trying to get one of the baby goats in the car to come home with us… I was 2. Throughout my childhood, my parents were very understanding of my love for animals. They allowed me to bring home any little critter I fell in love with. It all started with a fish… then some guinea pigs, some rats, a few birds, a ferret, and maybe one too many reptile friends.

In 2012 I moved to Guelph where I spent the next 4 years working with both lab and farm animals while I acquired my Bachelors of Science in Animal Biology. I then spent a short period of time working in animal research as well as in dog training which I continued throughout college. I attended Sheridan College in the Veterinary Technician Program in 2017 and officially became an RVT in the summer of 2019!

I currently live in Etobicoke with my dog Penny (a young Newfoundland Poodle) and my cat Hector (a young certified sassy pants). When I’m not at work, I’m usually binging the latest Netflix docuseries or watching too many scary movies and eating too much popcorn. I enjoy reading and writing, especially if I can find a nice place to sit and enjoy some time by the beach or after exploring a new hiking trail with Penny!

Phaedra

Phaedra

Office Manager

Phaedra joined our practice in November 2013. She comes to us with over 16 years experience in the veterinary industry and is a very talented individual that helps run our front office. She has multiple pets of her own, including 3 dogs and 3 cats. She is very compassionate about the health and well being of all our patients. She looks forward to meeting you and providing you with outstanding customer service.

Lis

Lis

Customer Service Representative

I joined IVAH in January of 2019. I am a full-time Client Service Representative and look forward to meeting you and your pet at the front desk. I am very thankful to be a part of the IVAH family where I can enthusiastically share my compassion and love for animals! I have over 20 years of work experience in the veterinary field.

I grew up in Toronto, and from a young age I had many pets and knew I wanted to work in the veterinary field. Over the years I have rescued a number of pets from abusive situations.

My family does not have any pets of my their own at the moment. Blue, our clinic cat, has worked his way into my heart and I have him to keep me content.

Outside of work I enjoy cooking and baking for my boys. I stay active by traveling and playing sports with my son.

Linh

Linh

Customer Service Representative

Before Linh had a dog herself she would gladly volunteer dog sit for friends and family. In fact that’s how she got her dog Milo, as she met his birth mom first. She then started to work at Petsmart and Dogtopia day cares where she was in heaven with all the dogs. It can’t always be fun and games as she wanted to care for the health of the animals. That led her to the veterinary industry where she learned more about the medical side and needs of companion animals to further educate on how to care for them especially during emergencies. She has a Shiba Inu Milo and a Jack Russel mix that was a rescue from Korea named Kida. Since owning a Shiba, Linh knows about dramatic and anxious pets! She is very active in the Shiba Inu community.

Linh joined IVAH Careteam in May of 2021. She looks forward to meeting you and providing you with outstanding customer service.

Carmen

Carmen

Vet Assistant

I joined the IVAH team in October 2016 soon after completing the Veterinary Assistant Certification Program in Kingston, Ontario. That was the final twist of a long and eclectic working history. I am from Spain. I completed my degree in Psychology in Barcelona, which allowed me to discover my passion for research in the animal behaviour field. Life, however took me to play roles as diverse as quality control supervisor in the animation film industry in Mainland China, writer for children animation series in Hong Kong, peer counselor for survivors of domestic violence in Toronto, and consultant in the International Trade industry between Asia and South America. Having the opportunity of working with animals again, I feel I have come back to the field where I belong. I am delighted to be able to work with such an incredible team and I look forward to meeting you and your four-legged friends! In my spare time, I walk dogs at a local shelter. I also love spending time with friends over a coffee, or unwinding at home with my husband Jose and my cat “Teo”.

Jenny

Jenny

Vet Assistant

Jenny’s bio is coming.

Andrea

Vet Assistant

I was born and raised in La Paz, a small city in Mexico. Pets were always a big part of my life as they were considered part of my family, so growing up surrounded by dogs and cats showed me how to love and care for them.

Early in life I understood that in order to keep my pets happy and healthy, we needed to have a reliable veterinary service at hand, and living in a small city, this was actually something complicated to secure, so I discovered my wish to become a veterinarian.

A few life plot twists lead me to study business accountancy, but I knew that was not something I wanted, so once I finished with my studies, I enrolled right away in the Veterinary Medicine program at the Universidad Autonoma de Baja California Sur, graduating in 2017.

After 3 years of working as a DVM in Mexico, I decided that it was finally time to move to Canada to be reunited with my husband, I obtained my work permit and applied at IVAH as a VA, and now I’m happy and proud to be a member of such a wonderful team of veterinary professionals.

My husband and I are parents to a lovable 5yo “forever puppy” terrier mix named Fredo, and a sassy 1yo kitten named Gigi, who doesn’t care much about his human parents as much as he does for his dog brother.

In my spare time I enjoy watching sci-fi and thriller tv shows and movies, play videogames with my husband and chase around my 4-legged critters.

Blue

Blue

Care Ambassador

Hi, my name is Blue! I am a unique kind of breed called a Scottish Fold, but I was born with one of the genetic defects in the breed that causes my legs to be malformed. But it doesn’t slow me down, I still run around and chase any bug that I find. I am not a very good hunter though! I am too gentle to actually do any harm to them. You will find me usually sleeping on the front desk, or wrestling with my pal Cheeto. I love being a hospital ambassador, and have been known to be a great therapy cat for senior citizens. And sometimes on weekends I get to go home with staff members as I love to visit with people.

Cheeto

Cheeto

Care Ambassador

Hi my name is Cheeto!  When I was 4 weeks old a kind man found me under the hood of his car.  He brought me to IVAH where he knew they would take good care of me.  The IVAH Careteam nurtured and cared for me as a young kitten.  They even took me home on weekends so I wouldn’t be left alone.  I take my job as a Client Service Greeter very seriously. In my spare time I like to cause havoc and one of these days I will catch that pesky laser beam!  My favourite place to be is lying on the front desk saying hello to everyone.